Angel Lane Surgery
Essex CM6 1AQ
We aim to provide you and your family with the best possible healthcare.
The practice started in Great Dunmow at the turn of the century, moving from the
High Street to its new purpose-built premises in 1986.
We are a dispensing practice in this semi-rural market town.
Care Navigation is on its way……
Our receptionists will now be known as ‘Care Navigators’ and are here to help you to see the right person for your health needs.
Please do not be offended when they ask you what the problem is when you call to make an appointment.
This will enable them to navigate you to the correct and most appropriate health professional.
ONE PROBLEM = ONE APPOINTMENT
To try and keep waiting times to a minimum, doctors will only deal with one problem per appointment. If you have more than one issue you would like to discuss with the doctor please book a double appointment. We apologise for any inconvenience this may cause.
Please note that all calls made to and from the surgery are recorded
As from April 1st 2015 all patients registered at the practice will have a named GP. If you are over the age of 75 years old you will be informed in writing, if you are under this age and wish to know the name of your GP please contact the surgery. You will still be able to see the GP of your choice, the named GP will be responsible for the patients overall care.
When the surgery is closed
If you require urgent medical assistance out of surgery hours please contact NHS111. To get help from NHS111, you can:
- call 111
- go to 111.nhs.uk (for people aged 5 and over only)
NHS111 is available 24 hours a day, 7 days a week. Calls to this service are free from both landlines and mobiles.
Evening and weekend appointments
You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/
If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.
You can now book your appointments and reorder medication online. Before you can use this system, please contact reception to gain the appropriate details.
Emergency medical attention between 6.30pm – 8am,
and at weekends and Bank Holidays
NHS 111 - Tel: 111
We are pleased to announce that our 2015
Patient Participation Report is available