If you need immediate medical attention at any time of the day please call 999
We are open 8.00am to 6.30pm Monday to Friday
To book an appointment please call us on: 01371 872122
8.00am to 10.00am: Urgent enquiries only
After 10.00am: Routine enquiries and pre-bookable appointments
Contact us online using accuRx
Please note that we do not have a walk in appointment system.
Appointments are being delivered face-to-face, over the telephone and via video where appropriate. If ask you to come into the surgery for a face-to-face appointment, please remember to wear a face covering if you suspect that you have Covid. Measures are in place to keep you safe from infection during your visit to the surgery.
You can also call NHS 111
If you need to see a GP urgently, please call the surgery from 8am to get an appointment on the day. If you need to see a GP or nurse for a non-urgent appointment, please contact us online here.
When making your appointment you can now request a face to face with a GP or a telephone call. Which ever is most appropriate for you.
When calling the surgery we will ask you a few questions so we can assess urgency of the request, or to sign post you to the correct clinician. Should you need to discuss more than one problem with the GP, please request a double appointment to allow enough time for you. At certain times of the year the demand for appointments is high so please be patient with us if your first choice of time or date is unavailable. Please also remember to let us know if you are unable to keep your appointment. Your appointment time can easily be given to an urgent case. We are always most grateful to receive your notification of cancellation, however late.
Patients can also see a GP or nurse for routine appointments in the evenings and over the weekends. These can be booked by the receptionists here at the surgery. Please telephone after 10.00am to arrange these appointments.
You can now book your appointments and reorder medication online. Before you can use this system, please contact reception to gain the appropriate details.
Sign in to Patient Access
Emergency Appointments
If you have a genuinely urgent medical problem which cannot wait until the next available routine appointment, please phone the surgery between 8.00am to 10.00am.
For long-standing, complicated or multiple problems, medication reviews etc, please make a routine appointment.
If you do have to wait please be patient. Emergencies can take time.
Cancelling Appointments
If you need to cancel your appointment, we have a 24 hour facility on our telephone system. Please call 01371 872122.
Consultations
Do not be surprised if your doctor does not give you a prescription. Most common, simple illnesses get better without any treatment at all. In particular, antibiotics will not cure coughs, colds and flu. Indeed, they may make you feel worse.
One Problem = One Appointment
To try and keep waiting times to a minimum, doctors will only deal with one problem per appointment. If you have more than one issue you would like to discuss with the doctor please book a double appointment. We apologise for any inconvenience this may cause.
Out of surgery hours ie 6.30pm to 8.00am, Weekends & Bank Holidays
If you have an emergency or need urgent medical attention when the surgery is closed please call 111.
Please note our answerphone is for outgoing messages to patients only, it is not able to take messages for the doctors.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp